Draft · last updated November 10, 2026

Terms of service

These are the rules for using ClosetTwin. They're a draft written to be readable and are still with a lawyer.

Who can use ClosetTwin

• You must be 13 or older. Children under 13 can only join through a parent, who creates and approves the account and is responsible for it.
• Accounts for people under 18 are private by default.
• Keep your login to yourself and give us true information, including your age.

Subscription and free trial

• There is no free plan. New users get a 3-day free trial with a card on file, then the plan renews at $7.99 a month or $59.99 a year, until you cancel. Prices are in US dollars. [tax wording to be added]
• There is one trial per person.
• Payment is through the App Store or Google Play on mobile, and Stripe on the web. The store's or Stripe's own terms apply to billing, refunds and receipts.

Cancelling

• Cancel any time in the place you subscribed (App Store, Google Play or your web account).
• If you cancel during the trial you are never charged, and your account locks.
• If you cancel after the trial, you keep access until the end of the period you paid for. [confirm with counsel and store rules]

Failed payment, the 30-day lock and deletion

• If your card fails, the store or Stripe gives a grace period and retries the payment.
• If it still fails, your account is locked for 30 days. Your profile is hidden, your closet is kept, and we warn you before the lock ends.
• If you haven't paid by the end of the 30 days, your account and data are deleted. See the privacy policy.
• You can also delete your account yourself at any time.

Creator points

• The creator program opens when you reach 500 followers. After that, you earn 1 point each time someone copies one of your outfits.
• What points can be used for is coming soon.
• Points never become cash. They can't be sold, withdrawn or transferred, and they have no cash value.
• We may remove points earned by fake accounts or other abuse.

Content rules

You own what you post. You give us permission to store, show and process it so the service works, including showing your posts to the people you've allowed to see them, and running your photos through the AI services in the privacy policy.

Don't post or upload:

• Photos of anyone else without their permission.
• Nudity or sexual content, or anything that involves or targets a child.
• Harassment, hate, threats or bullying.
• Spam, scams, fake accounts or fake engagement.
• Anything you don't have the right to share, or anything illegal.

You can report and block people. We may remove content, limit features or close accounts that break these rules. [appeal process, to be defined]

Links, Instagram and shopping

• You can link your Instagram profile and use Share to Story. ClosetTwin does not import your Instagram posts. The Instagram link is not available on under-13 accounts.
• Some "where to buy" links are affiliate links, and we may earn a commission. Stores set their own prices, stock and returns; we aren't the seller.
• Fit scores and outfit suggestions are style opinions from software. Try-on images are an approximation, not a promise of how clothes will fit.

The legal bits

• The service is provided as is. We work to keep it running, but we don't promise it will never have errors or downtime. [warranty and liability wording, to be added by counsel]
• Changes. We may update these terms. If we make a material change we'll tell you in the app or by email.
• Governing law. [jurisdiction and disputes, to be added by counsel]
• Company. [legal entity name and address]
• Contact. hello@closettwin.com [placeholder, domain not yet bought]